FAQs

Carter Comfort Systems

  • My energy costs are high. Will a new system reduce my costs?

    Installing a new heating and air conditioning system can significantly reduce your energy costs. Modern equipment is much more efficient due to technological advancements and increased minimum efficiency standards. Depending on the efficiency grade of the new system, you could potentially save between 25% to 60% on your heating and cooling expenses. Given the continuous rise in energy costs, investing in high-efficiency equipment is a prudent decision. We offer free in-home consultations where our experienced technicians can help you select a system that will lower your energy bills, enhance your comfort, and align with your budget.
  • Do you offer financing?

    Yes, we provide several financing options to accommodate different needs. Our rates and plans are competitive, and the application process is straightforward and quick. We'd be pleased to discuss your specific requirements and assist you in selecting a financing plan that suits your budget. Please contact us for more information.
  • Do I run any risk by accepting the lowest bid?

    Accepting the lowest bid can indeed pose risks. If a bid is significantly lower than others, it may indicate inferior products, subpar installation quality, or omission of essential costs such as permits or inspections. At Carter Comfort Systems, we handle all aspects of the process, allowing you to simply enjoy the comfort and energy efficiency of your new system without worry.
  • Should I turn off my furnace before I go on vacation to save energy?

    For short vacations, it's generally recommended to adjust your thermostat rather than completely turning off your HVAC system. In summer, if you have air conditioning, setting the temperature to around 85 degrees is advisable. In winter, a setting of about 60 degrees is suitable for trips lasting a few days. These temperatures help maintain plant life and prevent pipes from freezing and bursting during colder months.
  • Why are furnaces and air conditioners so noisy?

    Older heating and cooling units tend to be noisier due to the use of less advanced materials in their construction. Modern systems, such as those made by Trane, incorporate higher quality components and noise-reduction features. For instance, Trane units include sound insulators on the compressor and a protective weather guard top. These enhancements not only minimize noise but also contribute to the longevity of the system by preventing debris intrusion.
  • What are the benefits of a programmable thermostat?

    Programmable thermostats offer enhanced control over your home's heating and cooling schedule. You can set the system to automatically adjust temperatures based on your daily routine, such as lowering energy use when you're away and ensuring comfort upon your return. This precise management can lead to significant energy savings, potentially reducing your heating bills by up to 15% in winter and cooling bills by 10% in summer.
  • Would a new AC unit help me lower my costs during the summer?

    Installing a new air conditioning unit can indeed help reduce your summer cooling costs, especially if your current system is older. For instance, a 15-year-old unit might have a SEER rating as low as 6. By upgrading to a new, high-efficiency Trane air conditioner, you could potentially save up to $600 per summer on a typical 4-ton unit. This savings can be achieved while maintaining a cooler indoor temperature compared to the common energy-saving setting of 78 degrees.
  • Is a bigger furnace or air conditioner better?

    Contrary to common belief, a larger HVAC system isn't always better. The key to optimal comfort, reliability, and efficiency lies in choosing the right size for your specific needs. An oversized system can lead to decreased comfort, reduced reliability, and lower efficiency compared to a properly sized unit. We offer a range of systems and our expert technicians can help determine the ideal size for your home and lifestyle requirements.
  • How big should my system be?

    The appropriate size of your HVAC system is crucial for optimal performance. An oversized system may short cycle, leading to increased energy consumption, premature equipment failure, and poor comfort. Conversely, an undersized system may struggle to maintain comfortable temperatures. As each home has unique characteristics, our experts conduct thorough calculations to ensure your system is precisely sized. We invite you to schedule a complimentary analysis to determine the ideal system size for your home.
  • Why is important for me to continue my service agreement?

    Maintaining your service agreement offers numerous benefits. It helps reduce utility bills, extend equipment lifespan, minimize repairs, and improve system capacity. Additionally, you'll receive a 15% discount on repairs, priority customer status, protection against inflation, 24-hour emergency service, and no overtime charges. Regular maintenance through a service agreement ensures your HVAC system operates at peak efficiency, providing consistent comfort and long-term cost savings.